MANGOCAR Terms of Use

Chapter 1: General Provisions

Article 1: Purpose

These terms of Use are intended to regulate the necessary matters between MangoCar Co., Ltd. (hereinafter referred to as the "Company"), which provides online internet services for automobile transactions, and members who sign up as members of the service and use it (referring to service users who have agreed to these terms and completed member registration, hereinafter referred to as "Members").

Article 2: Definitions

The definitions of the terms used in this agreement are as follows:

1. "MangoCar" refers to the online internet service (http://mangoworldcar.com) operated by MangoCar Co., Ltd. for automobile transactions, including all services provided by MangoCar.

2. "Service" refers to the supply of goods and the performance of services provided by MangoCar.

3. "Member" refers to a person who uses the Service through the membership registration process.

4. "Non-member" refers to a person who uses the Service without the membership registration process.

5. "User" refers to all members and non-members who use the Service.

6. "Membership" refers to the membership level of a member who uses the "Service" and enjoys certain guarantees by paying a certain amount.

7. "Point" refers to the virtual currency exclusive to MangoCar, which can be used as cash when members make paid transactions for the "Service" provided by MangoCar.

8. "Coupon" refers to a discount coupon that allows members to receive a certain amount or percentage of discount when making paid transactions for the "Service" provided by MangoCar.

9. "Partner" or "Partner company" refers to a party that can be delegated to carry out tasks related to the services provided by MangoCar to the members.

Article 3: Specification, Effect, and Amendment of the Agreement

1. The Company may amend this agreement within the scope not violating relevant laws and regulations.

2. When the Company amends the agreement, it shall specify the existing agreement, the amended agreement, the effective date of the amended agreement, and the reasons for the amendment, and notify them on the service website along with the existing agreement for a considerable period starting 15 days before the effective date.

3. If the member does not express their intention to reject within 7 days from the date of notice as mentioned in the preceding paragraph, it will be deemed that they have accepted the amended agreement. If the member does not agree to the amended agreement, the member may terminate the service contract in accordance with the provisions of Article 20, Paragraph 1.

Chapter 2: Membership Registration and Management

Article 4: Membership Registration Procedure

1. A service user who reads the required Terms of Use of the membership application form and clicks the "Agree" button or checks the "Confirm" box is deemed to have agreed to this agreement.

2. The membership registration for using the Company's service is done by a service user who has agreed as stated in the preceding paragraph. The user enters the required information, including the member ID, in the online membership registration form prescribed by the Company and clicks the "Sign Up" button. However, the Company may require the submission of additional documents if deemed necessary.

Article 5: Establishment, Suspension, and Rejection of Membership Registration

1. Membership registration is established by the approval of the service user's membership application by the Company after following the procedure prescribed in Article 4. When a user completes the registration by faithfully entering the required information, the Company must promptly approve it after verifying the necessary details. However, in cases where separate document submission is required, this provision does not apply.

2. The Company may temporarily suspend the approval of membership registration in the following cases:

1) When there is no practical capacity available in the service facility.

2) When there are technical problems in providing the service, as determined by the Company.

3) In other cases where the Company deems it financially or technically necessary.

3. The Company may reject the membership registration in the following cases:

1) When the applicant provides false information on the membership application or attaches false documents.

2) When the applicant has agreed to the required Terms of Use on the membership application form but has not fulfilled the prerequisite conditions for registration.

3) When a member whose contract has been terminated by the Company under Article 20, Paragraph 2 applies for membership again.

4) In other cases where the Company recognizes a clear concern about violating social order or public decency, based on relevant laws and regulations.

Article 6: Responsibility for the Management of Member ID

1. Members are responsible for managing their member ID and password for service usage, as well as any disadvantages arising from their intentional or negligent actions, such as unauthorized use of their own ID by a third party. However, the Company shall be responsible if such disadvantages are caused intentionally or due to negligence on the part of the Company.

2. If a member becomes aware that a member ID, password, or additional information has been stolen or is being used by a third party, a member must immediately take necessary measures, such as changing their password, and notify the Company promptly to follow the Company's instructions.

Article 7: Collection of Personal Information

The Company collects necessary personal information from members in accordance with the provisions of relevant laws in order to provide the service.

Article 8: Change of Member Information

If any of the following items in the following subclause 1 have changed, the member must promptly update the information on the member information management page. In this case, the Company shall not be liable for any damages incurred due to the member's failure to update their information, except in the case of corporate members, where the Company may specify a separate method for changes.

1. Name, contact information, email, company affiliation, etc.

2. Other items recognized by the Company.

Chapter 3 Use of the Service

Article 9: Use of the Service

1. Service usage is available from the moment the user's service usage is approved by the company. However, for paid services, usage may be possible only after the company confirms payment.

2. The service is available 24 hours a day, 7 days a week (00:00-24:00), except for cases where it is impossible due to the company's business or technical reasons. However, the company may divide the service into specific ranges and set separate dates and times for regular maintenance of service facilities.

Article 10: Notification of Changes in Service Content

1. In the event of changes in the service, termination of the service, or the introduction of new services, the company may notify the members of the changes or termination of the service through the registered contact information of the members (via text message or email).

2. In the case stated in the preceding paragraph, notification may also be made to the members through the company's website or other notice pages. However, in the case of matters that significantly affect the member's transactions, the company will announce them on the bulletin board for a considerable period of time and provide individual notification through email (or any other electronic means if the member does not have an email address).

3. In the event of the termination of a paid service, the company must notify the members using the method specified in paragraph 1 and process refunds in accordance with the provisions of Article 19, paragraph 2.

Article 11: Provision of Services

1. MangoCar provides the following services:

1) Provision of important information and additional features for car purchases.

2) Provision of important information and additional features for car sales.

3) Provision of communication between members and evaluation services for members.

4) Provision of other services specified by the company.

2. Some services of MangoCar are limited for non-members.

3. Even for members, some services are provided only to paid members.

Article 12: Management of Postings

1. If a member's posting includes content that violates the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the "Information and Communications Network Act") or the Copyright Act and other related laws, the rights holder may request the company to suspend or delete the relevant posting in accordance with the procedures prescribed by the relevant laws. In such cases, the company takes measures in accordance with the relevant laws.

2. Even in the absence of a request from the rights holder, if there are grounds to recognize a copyright infringement or if the posting violates the company's policies or other relevant laws, the company may take temporary measures, such as suspension, regarding the relevant posting in accordance with the relevant laws.

3. The detailed procedures related to the above are in accordance with the procedures for reporting copyright infringement established by the company within the scope prescribed by the Information and Communications Network Act and the Copyright Act.

Article 13: Ownership of Rights and Use of Works

1. The copyright of postings or other materials (hereinafter referred to as "postings, etc.") posted by members on MangoCar belongs to the respective authors of such postings.

2. Postings, etc. may be displayed on the internet website and mobile application operated by the company, and may also be exposed in search results and related promotions. Within the necessary scope for such exposure, partial modification, reproduction, and editing may be made for the purpose of posting. In this case, the company complies with the provisions of the Copyright Act, and the member can take actions such as deleting, excluding from search results, or disclosing the posting at any time through the customer center or management function within each service.

3. If the company intends to use a member's posts or other content in a manner other than stated in paragraph 2, it shall obtain the member's prior consent through methods such as telephone, fax, or email.

Article 14 Restriction and Suspension of Service Use

1. The company may restrict or suspend a member's service use in the following cases:

1) If a member intentionally or negligently obstructs the operation of the company's services.

2) If a member violates the obligations stated in Article 16.

3) If service equipment inspection, maintenance, or construction necessitates unavoidable circumstances.

4) If the period communication service provider specified in the Telecommunications Business Act suspends the telecommunications service.

5) If there are obstacles to service use due to a national emergency, service equipment failure, or excessive usage.

6) If the company determines that it is inappropriate to continue providing the service due to other significant reasons.

2. When restricting or suspending the use of the service under the provisions of the preceding paragraph, the company must notify the member of the reason and the duration of the restriction.

3. If the company decides to terminate the contract and withdraw the membership in accordance with Article 20, the company must notify the member before processing the withdrawal. The member shall have an opportunity to present counterarguments within 30 days from the date of receiving the company's notification.

Article 15 Company's Obligations

1. The company must diligently maintain, inspect, or restore the facilities related to the provision and security of the company's services to ensure continuous and stable service provision.

2.. The company shall not send commercial electronic emails, text messages, etc., for which the member has not given consent.

3. The company shall make efforts to protect the personal information of members obtained in connection with the provision of services from being disclosed or distributed to third parties without their consent. Other matters related to the protection of members' personal information shall be governed by the Information and Communication Network Act and the company's separately established "Personal Information Management Guidelines."

4. When the company enters into a service provision contract with a third party to provide services to members, the company shall specify the specific member information provided to the third party for the provision of services in each individual service. The company shall comply with applicable laws and obtain the member's individual and explicit consent. The member's personal information may be shared with the third party within the scope of the agreed-upon consent during the service provision period.

Article 16 Member's Obligations

1. Members must take responsibility as a trustworthy transaction partner for transactions between members using the Mangocar service, and must prevent and actively handle customer complaints in advance.

2. Members must not engage in the following actions:

1) Providing false information during member registration or changes.

2) Registering or posting false information on services provided by the company.

3) Modifying information posted on the company's services or replicating, publishing, broadcasting, or providing to third parties the information obtained through the services for commercial or non-commercial purposes without the prior consent of the company.

4) Using the services provided by the company to offer opportunities for self-promotion or promote third parties, or transferring the right to use the service and receiving remuneration in return.

5) Posting false facts about the company or third parties, infringing upon intellectual property rights, or violating the rights of the company or third parties.

6) Illegally using another member's ID and password to access the services.

7) Transmitting or posting information (including computer programs) prohibited by relevant laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection.

8) Posting materials that violate the Youth Protection Act.

9) Posting or disseminating content, statements, images, voices, or any other materials that violate public order or decency.

10) Impersonating or falsely representing oneself as an employee of the company or a service administrator, or posting messages or sending emails in the name of others without permission.

11) Posting materials that include computer software viruses, or any other data, files, programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment.

12) Engaging in stalking, harassment, flooding of chat messages, or any other actions that disrupt the use of the service by other members.

13) Collecting, storing, or disclosing personal information of other members without their consent.

14) Posting advertisements or promotional materials targeting an unspecified number of members.

15) Violating current laws, Terms of Use set by the company regarding the use of the service, or any other regulations related to service usage.

3. If a member engages in the actions stated in paragraphs 1 and 2 above, the company may delete or temporarily remove the relevant posts or take measures to restrict the member's use of the service, or unilaterally terminate the contract.

Article 17: Prohibition of Transfer

Members cannot transfer, donate, or use the right to receive services for pledge purposes.

Article 18: Payment of Service Fees

1. Members should pay the usage fees for paid services provided by the company before using the services.

2. The payment methods for the paid services provided by the company shall be determined by the company, and there may be differences in payment methods for each paid service.

3. The company may request additional personal information from the member necessary for the execution of the payment. Members must provide accurate personal information as requested by the company. Unless there is intentional or negligent misconduct on the part of the company, the company shall not be liable for compensating any damages incurred by the member due to false or inaccurate provision of personal information by the member.

Article 19: Refunds and Objections to Usage Fees

1. The company must refund any excessively paid fees by the member.

2. Refunds of usage fees will be handled according to the company's policy, and there may be differences in refund procedures for each paid service.

3. Members have the right to raise objections regarding usage fees. However, objections to usage fees must be raised within one month from the date the cause of the objection known or within three months from the date the cause of the objection occurred.

4. If a member violates the provisions of Article 16 and the company restricts the member's use of the service or unilaterally terminates the contract, the company will not provide any refunds to the member.

Article 20: Termination of Service Agreement

1. If a member wishes to terminate the service agreement, they may delete their ID and withdraw from the service through the member information management following the procedure set by the company.

2. If a member violates the provisions of Article 16, the company may unilaterally terminate this contract, and in case of damages to service operation due to this, civil and criminal responsibilities may be imposed.

3. If a member does not log in to the company's service for continuous 1 year, the company may revoke the member's membership.

4. The termination of a paid service agreement is established by the member's service termination request and the company's approval. The termination takes effect at the time of the company's approval, and if there is a refundable amount, a refund will be made according to the provisions of Article 19.

5. Once this service agreement is terminated, all "posts and content" registered under the member's account will be deleted. However, any "posts and content" that have been scrapped by other members or posted on public bulletin boards will not be deleted.

Article 21: Limitation of Legal Liability for Guarantee and Compensation

1. If a MangoCar member trusts any information, goods, or available services through the site, the member must bear the risks that may arise when using the site. The member should be aware that there may be delays, omissions, disruptions, inaccuracies, or other issues with the information, listings, or services provided, distributed, or conducted on the site.

2. This website is provided to MangoCar members "as is." MangoCar, its affiliates, agents, and licensors do not warrant the accuracy, completeness, legality, marketability, or suitability of the information available through the site, including goods or services advertised, promoted, or sold through the site, for any specific purpose.

3. There is no guarantee that the site is free of errors, continuously available, safe from viruses, or free from other harmful components. MangoCar, its affiliates, agents, or licensors are not responsible for any claims, lawsuits, or judgments arising from claims made by users or third parties related to any content posted on the site.

4. MangoCar, its affiliates, agents, or licensors shall not be liable for any direct damages resulting from a user's use of the site, purchases of products or services linked to other sites, or actions conducted on this site, even if prior notice has been given.

5. Individuals using the MangoCar site agree that MangoCar, its affiliates, agents, and licensors will not be required to pay any amount exceeding the total amount paid by the user for using the site, regardless of any legal claims or issues related to the site. Some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of these limitations may not apply to users.

6. Therefore, users agree not to hold MangoCar, its employees, owners, representatives, or licensors liable for any kind of claim arising from the listings posted through the site's selling services and guarantee that they will not cause harm to MangoCar and its employees, owners, representatives, or licensors as stated above.

Article 22: Protection of Personal Information

The member's personal information will only be used for the smooth provision of the service within the purposes and scope agreed upon by the member. Unless required by related laws or specifically agreed upon by the member, the company will never provide the member's personal information to third parties. The company makes efforts to securely handle the member's personal information and provides detailed information in the "Privacy Policy."

Article 23: Provision of Location-Based Services

1. The company may include location-based services in the service to provide useful services that support the user's daily life.

2. The company's location-based services are free services that receive location information from location information providers collecting the location information of the user's terminal device. Specifically, they include the following:

1) Providing search results and content utilizing location information or recommendations

2) Location sharing for convenience, notifications based on location/area, and route guidance

3) Content tagging (geotagging) for location-based content classification

4) Location-based personalized advertising

Article 24: Provision of Membership

1. The company may provide membership privileges and benefits to members who have completed membership registration and paid the membership fee.

2. The membership fee, which is a separate amount notified during the payment process based on the type of membership, will be charged using the payment method and information provided at the time of agreeing to the Terms of Service for this service.

3. If a member who is using the membership wishes to upgrade or change to an upper or lower membership, they must terminate the existing service contract or apply for a change after the expiration of the current usage period.

4. Membership members can cancel or terminate their membership through the following methods and may receive a full or partial refund:

1) Termination

(1) Member termination:

All members have the right to terminate the service contract after joining the membership. Additionally, if a member believes that the company has significantly failed to fulfill the agreed-upon services provided after membership registration, they can request the company to rectify the situation within a period of 7 days. If the rectification is not made within the specified period, the member may apply for membership termination.

(2) Company termination:

The company may unilaterally terminate or cancel the service contract without prior notice or restrict the use of this service for a certain period if a membership member engages in the following prohibited acts or violates the membership agreement or terms of service:

a. Transferring, assigning, or delegating all or part of the rights or obligations under the terms of this service to a third party.

b. Impersonating a third party or using a third party's payment information to access this service.

c. Acts that disrupt the normal operation of this service or interfere with the use of this service by other membership members.

d. Any other unauthorized or improper use of this service for illegal or unfair purposes.

Article 25: Provision of Points

1. The company may provide MangoCar points to members using the service as a payment method.

2. MangoCar points can only be used within the MangoCar service and will not be compensated in cash under any circumstances.

3. Members have the authority to use the received MangoCar points for personal use only and are prohibited from selling or transferring them to others. They cannot use them for negative purposes or activities. If a member violates this provision, the company may notify the member of the violation (unless prior notification is impossible) and revoke the issued MangoCar points.

4. MangoCar points can only be used within the services designated by the company.

5. If an event that invalidated the issuance of MangoCar points, such as payment cancellation or refund, occurs, the use of the corresponding MangoCar points may be restricted.

6. Even if a payment using MangoCar points is canceled, the points will not be refunded to the member.

7. The company will separately publish or notify the validity period, usage conditions, and restrictions regarding MangoCar points on the service screen. These details may vary according to the company's policies.

8. MangoCar points will be automatically expired when the usage contract is canceled or terminated.

9. MangoCar points become usable for members from the moment they are issued. However, the usability period may be delayed due to the company's circumstances.

Article 26: Provision of Coupons

1. "MangoCar" may issue coupons to members who use the paid services of "MangoCar," allowing them to receive a certain amount or percentage discount on service payments.

2. Coupons can only be used within the "MangoCar" website and are not redeemable for cash under any circumstances.

3. Members have the exclusive right to use the coupons themselves and are prohibited from selling, transferring, or using them for unauthorized purposes.

4. The use of coupons may be restricted for certain services, and if the event that triggered the issuance of the coupon, such as payment cancellation or refund, is invalidated, the coupon may become unusable.

5. If a member violates Article 15, Clause ③ of these Terms of Use, "MangoCar" may notify the member promptly (if advance notice is not feasible, notice may be given after the fact) and reclaim the corresponding coupon.

6. Coupons will expire automatically upon the expiration of their validity period or upon the cancellation or termination of the service agreement.

7. "MangoCar" will announce or notify the members of the validity period, usage conditions, and restrictions regarding coupons through the service interface. These details may vary according to "MangoCar" policies.

8. Coupons can be used by members starting from the day after they are issued, and multiple coupons cannot be used simultaneously for a single paid service. (However, coupons issued by the administrator can be used on the same day.)

Article 27 Partners and Affiliated Companies

1. In order to facilitate smooth product and service transactions, "MangoCar" may delegate certain operations within the "MangoCar" service to local partners and affiliated companies through formal operating agreements.

1) Role Definitions

(1) For smooth use of the "MangoCar" service, partners and affiliated companies define their roles within the "MangoCar" service as follows:

a. Proxy purchasing of products

b. Provision of product prices and specifications

c. Management of product delivery

d. Mediation of product payment transactions

e. All other related tasks

2. For transactions conducted through partners and affiliated companies, "MangoCar" explicitly states that it does not assume responsibility for damages that may arise, causing harm to the parties involved in the transaction or damaging the service image, which are not covered by the basic operating terms and agreements of the "MangoCar" service.

1) Definition of Responsibilities

(1) The main responsibilities of partners and affiliated companies are defined as follows:

a. Provision of product information and prices at their own discretion

b. Guarantee of product quality and performance that differs from the existing products

c. Problems arising from mistakes or errors on the part of partners and affiliated companies in handling their duties

d. Financial losses caused by the business activities of partners and affiliated companies

e. Issues arising from the provision or posting of unauthorized information to third parties (images, product and service information)

f. Problems arising from the exposure of personal or corporate member information obtained through "MangoCar" service transactions

g. Issues related to the above-mentioned matters

Article 28 Protection of Customer Service Workers

1. "MangoCar" operates a system to protect customer service workers who provide the "MangoCar" service.

2. If a "user" engages in behavior towards "MangoCar's" customer service workers, including verbal abuse, physical assault, or causing physical or mental distress beyond a reasonable extent, "MangoCar" may take the following measures against the user and take legal action in accordance with relevant laws:

1) Immediate termination of customer service consultation and refusal of further assistance to the user

2) Suspension of service usage for a period of at least one year in case of repeated offenses

3) Permanent suspension of service usage for the user in case of multiple suspensions

3. The following are examples of behaviors causing physical or mental distress as mentioned in the preceding paragraph:

1) Verbal abuse (profanity, insults, threats, etc.), physical assault, sexual harassment, etc.

2) Persistent obstruction of work, such as repeatedly making false complaints unrelated to the service

3) Prank calls or malicious interference unrelated to the use of "MangoCar" services

Chapter 4: Miscellaneous

Article 29: Indemnification and Others

1. Within the limits permitted by applicable laws, the Company does not provide any specific agreements or guarantees regarding matters not specified in these Terms of Use in relation to the Service. Furthermore, the Company does not guarantee the reliability, accuracy, or any other aspects of the information, data, or facts posted on the Service through content providers or user-generated content. The Company shall not be responsible for any damages incurred by users without the Company's fault.

2. In the event that a user suffers damages due to the Company's fault, the Company will compensate the user for such damages in accordance with these Terms of Use and relevant laws.

3. The Company shall not be held responsible for any loss of expected profits or any other damages incurred as a result of using the provided services or any other data obtained through the services.

4. Unless the Company is at fault, the Company shall have no obligation to intervene in disputes arising between users or between a user and a third party using the services provided by the Company as an intermediary. The Company shall not be liable for any damages arising from such disputes.

Article 30: Disclaimer

1. The Company shall not be held responsible for damages incurred by users in the following cases where the Company is not at fault and unable to provide the service:

1) Damages caused by force majeure or events equivalent to force majeure

2) Damages caused by the user's own fault

3) Personal damages incurred during access to or use of the service

4) Damages caused by third parties' illegal access to or use of the Company's server

5) Damages caused by third parties' interference with the transmission to or from the Company's server

6) Damages caused by third parties' transmission or distribution of malicious programs

7) Damages caused by omission, omission, destruction, or other losses of transmitted data, defamation, or damages incurred during the third party's use of the service

8) Deliberate disruption of the service by a third party with whom the Company has entered into a service partnership agreement

9) Other damages incurred without the Company's intentional or negligent act or omission

2. The Company does not guarantee the reliability, accuracy, or any other aspects of the information, data, or facts posted on the Service through content providers or user-generated content. The Company shall not be responsible for any damages incurred by members without the Company's fault.

Article 31 Resolution of Disputes

These Terms and Conditions are regulated and implemented in accordance with the laws of the Republic of Korea, and for disputes between the company and members in relation to the use of services, the court having jurisdiction over the address under the Civil Procedure Act shall be the jurisdiction of the agreement.

Article 32 Application of Regulations

Any matters not specified in these Terms of Use shall be governed by relevant laws, and any aspects not expressly stated in the law shall be governed by customary practices.

Supplementary Provisions

1. This Terms of Use shall be effective from January 1, 2023.

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